COMMON QUESTIONS
Frequently asked questions
If your question isn't answered here, get in touch and we'll help directly.
Shopping with us
- Do you stock halal food?
- Yes, halal items are available across our stores.
- What cuisines do you cover?
- Chinese, Malaysian, Thai, Japanese, Korean and Indian.
- What payment methods do you accept?
- Cash, card, contactless and mobile payments such as Apple Pay and Google Pay.
- Do I need to be a member to shop with you?
- No. Everyone is welcome, no membership or account needed.
Trade & wholesale
- Do I need a trade account to buy in bulk?
- No. There's no trade account to set up — trade-size packs are simply on the shelf for anyone.
- Is there a minimum order?
- No, there is no minimum order quantity.
- Do you deliver?
- We're not currently accepting new delivery customers. Everyone is welcome to shop in person at any of our 9 branches, which stock both retail and trade-size goods.
Visiting a branch
- Is there parking?
- Parking is available for customers at our stores.
- What are your opening hours?
- Hours vary by branch — see the Locations page or your branch's own page for exact times.
- Do all branches stock the same range?
- The core range is consistent branch to branch, though size and selection vary by store.
General
- Are you on social media?
- Yes — find us on Facebook and Instagram, linked in the footer of this site.
